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Level 1 Foundation

NDIS Support Coordinator Training — Level 1

Build a strong foundation in NDIS support coordination: NDIS principles, participant engagement and how to read and apply NDIS plans and supports.

4–6 hours 3 Modules 45 Video Topics Certificate Included

What You'll Learn

  • Understand the NDIS history, structure and governance
  • Identify the role and responsibilities of a Support Coordinator
  • Navigate and interpret NDIS plans and budget categories
  • Apply person-centered practice principles in daily support
  • Support participant choice, control and dignity of risk
  • Uphold human rights and NDIS Code of Conduct
  • Manage privacy, confidentiality and duty of care
  • Use person-centered planning tools (PATH, MAPs, One-Page Profiles)

Course Curriculum

3 modules · 45 video topics · 10 min per topic

1 Module 1: Introduction to the NDIS14 topics
  • History and Purpose of the NDIS 10 min
  • Purpose and Aims of the NDIS 10 min
  • Core Principles and Values of the NDIS 10 min
  • NDIS Structure and Governance 10 min
  • NDIS Participant Pathway 10 min
  • NDIS Support Budget Categories 10 min
  • Real-World Scenario — Sarah's NDIS Journey 10 min
  • Real-World Scenario — Amir's Early Intervention 10 min
  • Real-World Scenario — Robert's Plan Management 10 min
  • Practical Exercise — NDIS Principles in Action 10 min
  • Knowledge Assessment — Introduction to the NDIS 10 min
  • Role-Play — Explaining the NDIS to a Participant 10 min
  • Self-Reflection — Introduction to the NDIS 10 min
  • Reference Materials — Introduction to the NDIS 10 min
2 Module 2: Person-Centered Support Principles20 topics
  • Understanding Person-Centered Practice 10 min
  • Core Elements of Person-Centered Practice 10 min
  • Supporting Choice and Control 10 min
  • The Support Worker's Role in Choice and Control 10 min
  • Dignity of Risk and Informed Decision-Making 10 min
  • Principles of Dignity of Risk 10 min
  • Informed Decision-Making Process 10 min
  • Person-Centered Planning Tools 10 min
  • Benefits of Person-Centered Practice 10 min
  • Components of a Person-Centered Plan 10 min
  • Positive Risk-Taking Framework 10 min
  • Real-World Scenario — Michael's Morning Routine 10 min
  • Real-World Scenario — Leila's Housing Decision 10 min
  • Real-World Scenario — Sam's Communication Support 10 min
  • Practical Exercise — Person-Centered Planning 10 min
  • Knowledge Assessment — Person-Centered Practice 10 min
  • Role-Play — Supporting Choice in Everyday Activities 10 min
  • Role-Play — Navigating Dignity of Risk with Jamila 10 min
  • Self-Reflection — Person-Centered Practice 10 min
  • Reference Materials — Person-Centered Practice 10 min
3 Module 3: Rights and Responsibilities11 topics
  • Human Rights Framework — UNCRPD Foundation 10 min
  • NDIS Code of Conduct and Application 10 min
  • Individual Autonomy as a Human Right 10 min
  • Privacy and Confidentiality Requirements 10 min
  • Duty of Care Principles 10 min
  • Balancing Rights and Duty of Care 10 min
  • Practical Exercise — Rights and Responsibilities 10 min
  • Knowledge Assessment — Rights and Responsibilities 10 min
  • Role-Play — Rights-Based Decision Making 10 min
  • Self-Reflection — Rights and Responsibilities 10 min
  • Reference Materials — Rights and Responsibilities 10 min

This course is non-accredited professional development unless expressly delivered by an authorised RTO under its own scope. Completion certificates are not nationally recognised AQF qualifications.

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